Aeroflot Airlines Flight Cancellation Policy

Aeroflot Airlines Flight Cancellation Policy – Aeroflot is one of the top leading airlines in Russia. Being the oldest and still operational airline in the country, this airline was founded in 1923. Aeroflot is famous for providing excellent customer service. The Aeroflot cancellation policy is highly transparent and straightforward. It is a smart option to study the cancellation policy in case you need to make changes or postpone your travel plans.

Aeroflot Airlines Flight Cancellation Policy

On the contrary, enthusiasts can also speak directly with officials at the customer support number 1-877-563-0127 (toll-free) to capture instant assistance.

The airlines link to more than 146 locations in 50 nations. Which makes them one of the most popular airlines to fly with? The airline's headquarters is based in Moscow, and it has been leading the industry since its foundation. The Aeroflot Cancellation policy is created for the ease of tourists. Therefore, this airline is so loved by travelers. If you have already purchased your flight tickets, Aeroflot permits you to cancel them.

Let’s go through Aeroflot Airlines Cancellation Policy

Aeroflot Airlines is a prominent Russian airline that operates a broad range of domestic and international flights. Aeroflot Airlines has implemented a 24-hour cancellation policy in response to traveler requirements and circumstances. When it comes to booking, Aeroflot Airlines offers passengers additional freedom and advantages.

Aeroflot Airlines 24-hours Cancellation Policy

  • If you can withdraw their flight within 24 hours of purchasing the ticket, this is acceptable. Aeroflot Airlines will provide him a full refund of his ticket; however, Aeroflot Airlines reserves the right to amend the 24-hour cancellation policy at any moment.
  • If a traveler cancels a ticket within a few hours of departure or within one or two weeks of purchasing, Aeroflot Airlines may impose a penalty. The amount of the penalty varies depending on the price and the airline company's policy.
  • You can claim a refund by filling out an online form on the Aeroflot Airlines website. You only need to provide the details of your reservation, your personal information, and relevant documents.
  • Please take note of the fact that refunds are only available for passengers who are eligible; once your ticket duration has expired, Aeroflot Airlines does not grant a reimbursement.
  • Aeroflot Airlines charges a fee of $200-$500 for non-refundable tickets, based on the duration of the flight, booking schedule, the kind of fare, and the destination. If the delay was caused by Aeroflot Airlines, you are entitled to reimbursement.
  • If you cancel an Aeroflot Airlines flight within 24 hours after booking, you will not be charged a termination fee.

Different Modes Cancel Aeroflot Reservation

There are several ways to terminate your flight with Aeroflot. If you are having problems canceling an Aeroflot flight, there are several options available to you.

1 Dialing the Customer Service Phone Number

Sometimes canceling Aeroflot Tickets Online isn't possible. Travelers who want to cancel an Aeroflot ticket can do so via standard methods at any point in time. For example, if somebody has trouble canceling a flight booked with Aeroflot, the airline provides excellent assistance. The customer service team can also assist you with information on Aeroflot Ticket Cancellation Refund.

A dedicated customer care team is there to assist you with anything. Travelers can dial the customer support team cell to speak with customer service support. A customer service person will be assigned to the case and will determine the best solution to your concerns. Keep pertinent information such as the reference number, booking date, and reason for cancellation accessible while chatting with them.

2 Cancel Your Flight Ticket at Airport

In-person cancellation

You can cancel your Aeroflot flight by going to the airport where you will be flying from. Talk to a representative at the Aeroflot Airlines Ticket Office about your plans to cancel the ticket. You can also ask the person for assistance if you have any questions or concerns.

Online Cancellation

You can cancel your Aeroflot flight tickets via the steps listed below;

  • Open your preferred internet browser and go to the official Aeroflot website. Once the Aeroflot website has loaded, go to the main tab and click on the Manage your Bookings option.  Enter your surname name and the reservation code.
  • After providing the above information, select the 'Search' option. The following page will show you all of the details about your Aeroflot flight reservation. In almost the same menu, scroll down and select 'Cancel flight tickets.' It will request that you confirm your selections. Select 'Confirm.' Your existing Aeroflot flight tickets will be canceled using this approach.
  • As a result, using the methods outlined above, you can efficiently cancel your Aeroflot tickets and learn more about their cancellation policy. You must match their conditions and cancel your tickets accordingly if you wish to cancel your flight tickets for free.

If you continue to have severe issues, you can call Aeroflot customer support at the phone number and speak with a real representative. The Aeroflot customer care team is eager to help you with your questions and provide immediate solutions to any problems you may be experiencing with Aeroflot services.

FAQs: Passengers usually have some general queries regarding flight bookings?

Q (1) – How long does it take to get the refund amount?

Users can ask for a refund under the Aeroflot Ticket Cancellation Policy, and the reimbursement will be completed within 7 to 10 working days. The amount will be returned via the original method of payment used to make the payment.

Q (2) – can my flight ticket be non-refundable?

To find out whether your plane ticket is eligible for a refund or not, go to Aeroflot's official web page. Make certain that you enter the correct reservation details. Your ticket's information will keep displaying on the screen. You can find out whether your flight ticket is reimbursable or not.

To cancel a non-refundable Aeroflot Airlines ticket, you must pay a fee ranging from $200 to $500, based on the distance of the flight, destination, and fare type. You will receive the remaining fare as an e-Credit for future use on an Aeroflot Airlines flight.

Q (3) – Do I get any compensation for delayed flights?

If the delay is due to Aeroflot Airlines and the substitute flight delays your arrival by 2 or more hours, you are legally eligible for a refund.

Q (4) - Is there any change in refund policy in the case of Covid?

Due to increased calls and restricted manpower, the refund process for flight cancellations due to a COVID emergency may take 30 business days or longer. However, the airline is also offering the option of restoring the value of unsold tickets by issuing coupons that can be redeemed for future travel. The refund will be credited to your account between 10-20 business days if you purchased the ticket online. If you booked the flight over the phone or through the Aeroflot contact center, you will receive a refund within 30 business days.


If you have an Aeroflot flight booking or a reservation and cannot continue with your flight tickets due to unavoidable circumstances, do not worry because the above-mentioned information will help you significantly. The information mentioned in this blog is well researched and verified with the latest updates by Aeroflot airlines. However, if you need to know more reach us at or call us at +1877-563-0127.