Caribbean Airlines Cancellation Policy

Caribbean Airlines Cancellation Policy - Having to cancel a flight is a bad situation. You may become anxious just thinking about a flight cancellation since you may view it as a hard and time-consuming process. If one wants to cancel an airline reservation, one should acquire the necessary knowledge. To offer you a clear picture of the situation, we will go into depth about Caribbean Airlines' flight cancellation policy in this post.

  1. Caribbean Airlines Cancellation Policy

When you fly with Caribbean Airlines, you must. Users of this airline are free to cancel their reservations without incurring any fees. It has gained a great deal of respect from the aviation community and claims to offer unrivaled travel options. Additionally, the company's flexible cancellation policy for flights outlines several customer-focused rules you can adhere to change things.

Also, Air Ticket Policy offers you extensive support to Caribbean Airlines visitors to speak with experts at 1-877-563-0127 toll-free.

About Caribbean Airlines

The state-owned airline of Trinidad and Tobago is called Caribbean Airlines (BW). The airline offers flights to 18 locations. The airline, which was established in 2006, has built up a strong infrastructure to service travelers to several locations in the Caribbean, Canada, the United Kingdom, Guyana, Suriname, the Bahamas, the United States, and Venezuela. In addition to designating John F. Kennedy International Airport (JFK) and CheddiJagan International Airport (GEO) as focal cities, Caribbean Airlines operates hubs at Piarco International Airport (POS) and Norman Manley International Airport (KIN).

Additionally, the service provider uses about 16 planes in its fleet. ATR 72-600, Boeing 737-800, and Boeing 767-300ER aircraft in the airline's fleet come in both single-cabin (Economy Class) and dual-cabin (Business Class and Economy Class) layouts. The airline's Club Caribbean lounge is available to business class guests.

A Complete Guide to Caribbean Airlines Cancellation Policy

  • Visitors to Caribbean Airlines are permitted to cancel reservations for tickets purchased through the official website, customer care line, and airport ticket counter.
  • Domestic flights can be canceled up to 2 hours before departure, while international flights can be canceled up to 4 hours before departure.
  • Furthermore, all prices and service classes are covered under the Caribbean's cancellation policy.
  • Surprisingly, the airline lets you cancel a ticket for free up to 24 hours after booking. Make sure you purchase the ticket at least 7 days before the scheduled departure.
  • If you don't cancel the flight within the risk-free window, there can be a service charge.
  • Passengers also have the option of canceling their Caribbean reservations offline or online.
  • Additionally, there is no service fees associated with canceling a Caribbean Airlines flight due to an emergency. All that is required is the legal document.

Process of canceling the flight ticket with Caribbean airlines

The passenger must modify their flight following Caribbean Airlines' cancellation policy and use the same method they used to make their original reservation. Therefore, you must cancel your flight reservation at the same place if you made it online using the airline's official website. Learn how to cancel your flight by reading on:

Flight Cancellation Via Online Platform

  • Visit Caribbean Airlines' website to cancel a reservation for a flight online.
  • After clicking "My Trips," a drop-down menu will appear on the new page. Choose "Manage Booking" from the list.
  • Pick "Money" or "Miles" to use (the mode of payment you made while booking)
  • You must provide your last name, the booking reference, or the E-ticket number when you choose "Find My Booking."
  • You should immediately reschedule your flight.
  • After the cancellation request has been properly handled, an email confirmation will be sent to the registered email address you gave.
  • If you are eligible, your refund will arrive in 7 to 10 business days.

Flight Cancellation Via Customer Helpline

  • Call 1-877-563-0127toll-free, if you have any particular questions about the cost of your flight reservation, refunds, or Caribbean Airlines online air ticket cancellation.
  • You may submit a cancellation request for your Caribbean Airlines tickets here.
  • Examine your alternatives for refunding your airline tickets.

Flight Cancellation through the Ticket Counter

  • You must first get to the nearby airport where you plan to catch the aircraft.
  • Following that, you must go to Caribbean Airlines ATO (Airport Ticket Office).
  • You can request the cancellation of your flight tickets in person by speaking with a representative of Caribbean Airlines. 

Cancellation Fees

For both domestic and foreign flights, Caribbean Airlines has established a cancellation fee. If you're unsure about Caribbean Airlines' cancellation policy for international flights, read the information below:

If Caribbean Airlines receives a request to cancel a ticket after 24 hours as a risk-free cancellation, a cancellation fee of $100 to $500 will be charged. A price of $100 to $400 will be imposed as a Caribbean Airlines cancellation fee if you cancel your flight within 24 hours of the flight's scheduled departure. After canceling your flight, you can still seek a cancellation.

Refund Policy for Tickets on Caribbean Airlines

  • You can ask for a refund if you bought your ticket on the airline's official website by sending an email to the support email. You must contact the point of purchase if you bought your tickets from the Ticket Office, a call center, or a third party to receive a refund. The refund department of Caribbean Airlines must receive the requests.
  • Refunds would be transferred to passengers' source accounts directly, and if a transaction had been completed with a credit card, the credit card would be activated when the refund was received.
  • Passengers who paid in cash would get a cheque instead. Returns are normally processed by Caribbean Airlines' refund service in 7 to 20 business days.
  • The travelers should be advised that if they purchased a non-refundable ticket, just the taxes would be reimbursed; refunds would only be issued for refundable tickets.

Caribbean Airlines 24-Hour Refund Policy

The following solely applies to the 24-hour refund policy of Caribbean Airlines:

  • This policy only applies to customers who purchased their tickets directly from Caribbean Airlines via phone, online at, mobile app, or in person at one of the ticket offices AND whose tickets included at least one sector of travel to or from North America (USA and Canada, for example, GEOPOSJFK).
  • Customers may change or cancel their flight plans without incurring a change or cancellation fee within 24 hours after purchasing a ticket as long as the aforementioned conditions are satisfied. Only if, the reservation was made at least 7 days before the travel date is this feasible.
  • Full refunds in the original form of payment will be made in these circumstances. If there are any changes to the flight reservation other than cancellations, the airfare, applicable taxes, charges, and other carrier costs will be adjusted.
  • The 24-Hour Money Back guarantee is not applicable to tickets issued for only regional travel (e.g. Posbgipos). Additionally, the ban does not apply to domestic travel between Trinidad and Tobago.
Take Away

Caribbean Airlines goes above and above to live up to the demands of its customers. If you're interested in learning more about the Caribbean Airlines Change Flight Policy, be sure to read the manual and/or call 1-877-563-0127 toll-free to learn about the specific rules for the requested alterations.