Kenya Airways Flight Cancellation Policy

Kenya Airways Flight Cancellation Policy - One such airline that provides amazing service and meets the needs of its customers is Kenya Airways. Flight cancellations are simple if you've made a reservation with Kenya Airways. You must first check to see that the right policies and procedures have been followed. To make dealing with airlines more simple, their customer service channels and internet resources are always being improved. The best course of action is to understand the Kenya airways Flight Cancellation Policy in advance.

Kenya Airways Flight Cancellation Policy

Additionally, our specialists are accessible 24 hours a day, seven days a week on +1-877-563-0127 Tollfree.

About Kenya Airlines

After East African Airways ceased operations in January 1977, Kenya Airlines was founded. The company had its initial public offering (IPO) shares in March 1996. It bought a 49% stake in Tanzanian airline Precision Air in 2003. The airline joined SkyTeam in 2007 as an associate member and became a full member of SkyTeam in 2010 along with the top international airlines.

The airline offers connectivity to the majority of locations across the world and in Africa. The airline provides top-notch in-flight entertainment alternatives for its passengers. It was established by Air France and KLM and serves as the frequent traveler program for Air Europa, Aircalin, and Tarom. You can accrue Flying Blue miles, which are then transferred to your online account. You can use them to purchase award tickets to any location of your choice.

Kenya Airways Ticket Cancellation Policy

If customers decide they do not want to travel to their preferred destination, Kenya Airways permits them to cancel their flights. The following are the key points of the Kenya Airways ticket cancellation policy:

  • The airline only provides a full refund for the person who has died passenger in the event of a fatality.
  • According to the passengers' purchased fare, the refunds are handled.
  • Given that the booking was made more than a week ago, the passengers must terminate the flight within 24 hours of their initial booking date.
  • Passengers who miss this risk-free timeframe will be penalized under Kenya Airways' flight cancellation policy.

Between the publication date and the actual travel date, the flight time may vary. The airline does not provide you with a guarantee because of this. Therefore, be certain that you are ready for such changes. The airline will give information about the precise timing of the flight before accepting your reservation. When making your reservation, be sure to include your contact information. So, the airline will be able to let you know if there is a change in the flight's schedule.

Kenya Airways 24 Hours Cancellation Policy

This policy states that to avoid termination fees, the passenger must cancel their Kenya Airways flight reservation within 24 hours. On the booking date, the cancellation must be made, nevertheless. According to this policy, a passenger who successfully cancels a flight with Kenya Airways would not be responsible for any cancellation fees. In contrast, the airline will impose a termination fee in compliance with the Kenya Airways Cancellation Policy if the passenger cancels after 24 hours.

Methods to Cancel Kenya Airways flight tickets

You may be interested in learning how to cancel a Kenya Airways flight. Kenya Airways has a straightforward cancellation process. You have many options for canceling your Kenya Airways flight reservation. Passengers can cancel their reservations using either the online approach or the offline option, according to their availability and preferences.

Online Kenya Airways Flight Cancellation

The simplest way to complete the Kenya Flight Cancellation Procedure is online. The passengers will be able to withdraw their reservations with just a few taps and clicks. If you want to cancel a Kenya Airways flight, follow these steps.

  • Go to Kenya Airlines' main website.
  • Select manage my reservation from the menu.
  • After clicking it, you must enter your surname and "Booking reference" number.
  • Press the "Go" button now.
  • You can alter your flight itinerary by canceling, changing the dates, changing the meals, etc.
  • After you have confirmed the information, you can confirm the cancellation of your flight.
  • An email confirmation will be provided to your registered email id once the flight has been successfully canceled.

Talk to experts

You can revoke a reservation by calling the airline specialists at +1-877-563-0127 Toll-Free. They'll respond to your question quickly. You can also cancel your flight by going to the Kenya Airport. Make sure to have id proof with you.

Kenya Airways Flight Cancellation Fees

Kenya Airways will impose the flight cancellation fee if the traveler does not terminate the Kenya Airways flight within 24 hours. The type of fare that the passenger has purchased, the place they are going, and the time the withdrawal is made will all affect the cancellation penalties charged by Kenya Airlines. Here are a few extra details to help you understand the cancellation cost.

  • Depending on the travel class, the cancellation cost ranges from 25% to 100%.
  • If the cancellation is made 60 days or less before the flight's departure, there is a $75 cost.
  • If you are holding a $100 ticket, each additional passenger will be charged $75
  • If you have a ticket with a fare between $100 and 149, you will be charged $100.
  • If the ticket is more than $150, a $150 cancellation fee will be assessed.

Kenya Airways Cancelled Flight Compensation

Under EC261, if the airline advised you of the interruption less than two weeks before departure, you are entitled to compensation for flight cancellation.

In the event of cancellations, airlines must provide a substitute flight. You might be entitled to compensation if this substitute flight brings you to your destination later than expected.

If the replacement plane arrives more than 4 hours late and the air carrier advised you of the termination 7 to 13 days before departure, you are entitled to compensation.

If Kenya Airways notified you less than seven days before departure and your alternative flight comes more than two hours late, you may be eligible for flight compensation. Flights typically get canceled 24 hours before takeoff, so they fall under this category of compensation.

The criteria for passengers to qualify for Kenya Airways reimbursement are shown in the table below.

Kenya Airways Refund Policy and How to Get the Refund

  • If the reservation was made on the internet, the refund request can be made through Manage My Reservation.
  • If the ticket was purchased at the ticket counter or even by contacting the reservation team, the cancellation and refund procedures must be completed by visiting any of the sales offices or by calling the reservation team.
  • It is advisable to contact the travel agent if the booking was made through them.
  • Refunds will be issued in the original payment method used to make the reservation.
  • Refund processing will take place within 14 business days.
  • All refund requests are subject to the terms of the booked fare and may be subject to additional fees or penalties.
  • In any given circumstance, airlines may also issue vouchers as a type of return.

One of the top resources for current, accurate information regarding airline policies is Air Ticket Policy. Additionally, our specialists are accessible 24 hours a day, seven days a week on +1-877-563-0127 Toll-Free.