SriLankan Airlines Cancellation Policy

SriLankan Airlines Cancellation Policy – Visitors should show prudence by enquiring about the service policies of the concerned airline before joining.Canceling the flight before departure isn't a welcoming affair for travelers. Indeed, the idea of crushing the booking can obtain a plight. But sometimes we have to cancel the scheduled flight due to unforeseen situations. Do you wish to cancel the SriLankan Airlines ticket? Make sure to study the SriLankan Airlines ticket cancellation policy carefully. It is important to learn various laws and guidelines involved in the process. This blog reveals the same!

SriLankan Airlines Cancellation Policy

Another way to grab crucial thoughts regarding the same instantly is to dial the customer support number 1-877-563-0127 (toll-free).

The flight booking is subject to cancellation due to several ways. In the aviation ambit, passengers do confront plenty of unexpected events before the departure date. These are critical incidents we can't ignore or are just beyond our control. Therefore, we can witness them as follow:

  • The death of a relative
  • Visa issues
  • Bad weather
  • Critical health condition
  • Passport theft
  • Military/legal orders
  • A sudden change of plan

Indubitably, these circumstances have no solution for commuters since they can occur without prior notice. Ultimately, the concerned traveler would have no choice except for cancelling the trip or reschedule it for some other day.

About SriLankan Airlines

  • SriLankan Airlines came into existence in 1979 (as Air Lanka) and started function in 1998.
  • It is one of the substantial and popular airlines in the aviation industry of Sri Lanka.
  • Further, the air travel organizer provides customers with unparalleled services and travel solutions.
  • Pridefully, the Sri Lankan airline is also a member of the Oneworld Alliance since May 2014.
  • There are approx. 25 aircraft vehicles in the fleet of the airline.
  • It manages to perform operations from its head office at Bandaranaike International Airport.
  • Moreover, SriLankan Airlines connects more than 100 destinations across over 50 nations worldwide.

SriLankan Airlines Flight Cancellation Policy – FAQs

Ques 1) What are the authorized mediums to cancel the booking with SriLankan Airlines?

Ans 1) Aspirants can cancel the reservation using the official web portal ( of the airline. Also, they can opt for the airport ticket counter or customer support number 1-877-563-0127 (toll-free).

Ques 2) Can I cancel the SriLankan Airlines flight before departure?

Ans 2) Yes, the dedicated booking cancellation policy of the airline permits you to cancel the booking before departure.

Ques 3) How to cancel the flight with SriLankan Airlines for free?

Ans 3) For that, you need to trigger the procedure within 24 hours after making the booking to cancel the itinerary without a fee.

Ques 4) Is it possible to cancel the SriLankan Airlines booking over the phone call?

Ans 4) Yes, SriLankan Airlines tickets can be cancelled by dialing the toll-free customer service number 1-877-563-0127.

SriLankan Airlines Ticket Cancellation Policy | Unearthing Main Highlights & Specifications 2022

As mentioned above, no commuter can even think to cancel the scheduled itinerary unless there is an unavoidable situation. Having a confirmed booking is one of the marvelous observations for enthusiasts. But there are times when you do require to abort the trip following some unplanned events. Now, it is, of course, up to the associated airline whether it permits clients to cancel the flight or not.

Thankfully, SriLankan Airlines finds itself among those that allow its esteemed customers to terminate their reservation at will.

Canceling the SriLankan Airlines flight involves no considerable hassle and you can utilize the provision for little to no service fee.

To support passengers at this crucial moment, SriLankan Airlines drafts a user-friendly flight cancellation policy. It is an awesome confluence of flexibility and pleasure since it demonstrates favorable laws and guidelines for applicants. One would have no discomfort initiating the flight cancellation request with the airline. Getting an analysis of the following pointers will give you a perfect idea:

Major Highlights You Must Know

  • People traveling with SriLankan Airlines can raise the flight cancellation request before departure.
  • The airline brings multiple ways(online or offline) to cancel the flight.
  • There would be no service penalty if you submit the request within 24 hours after obtaining the ticket.
  • Another thing to consider is that the reservation must be at least 7 or more days prior to departure.
  • Furthermore, SriLankan Airlines may ask for a specific booking cancellation fee if you raise the request outside the 24-hour window.
  • The airline processes the flight cancellation requests that are initiated for tickets created using authorized channels only.
  • Make sure to get along with the same method to cancel the reservation that was used during the booking time.
  • Likewise, the service fee isn't static for all situations and tends to vary as per several factors and scenarios.
  • Significantly, you will face no questioning while canceling the SriLankan Airlines booking due to an emergency. A legal document is necessary, however.
  • Have you obtained a ticket with a third-party agent? You should approach the same authority to cancel the booking.
  • Moreover, one can also approach the customer support and assistance center to get things done on your behalf.

Approved Ways to Cancel the Reservation with SriLankan Airlines

Since flexibility and punctuality are the prime attributes of the Sri Lanka-based airline, it bestows people with several methods and platforms to cancel their flights. If you're one of those who require to withdraw the travel plan and cancel the reservation, make sure to explore multiple channels to pick the best.

Let’s hop right in to reveal more details!

SriLankan Airlines Cancel Flight Online

  • Visit –
  • Go with the option mentioned as ‘Manage Booking.’
  • Enter your family name and the unique booking confirmation code.
  • Choose the right booking.
  • Perform the ticket cancellation procedure using onscreen guidelines.
  • Don’t skip the part of the payment (if eligible).
  • Finally, SriLankan Airlines will drop a confirmation mail. 

SriLankan Airlines Cancel Flight Offline

Also, there are some traditional methods in addition to digital profiles. You can switch to these alternatives if you find web technologies risky and complicated. Major choices are as undermentioned:

SriLankan Airlines Flight Cancellation Fee

SriLankan Airlines promises to deliver flight services as affordable as possible. Delightfully, you can cancel the booking without paying a single penny within 24 hours after the reservation. In case you miss the allotted time, you may bear some charges, depending upon several situations. It means the service fee will be different as per the situation. You need to gain the latest fee details at 1-877-563-0127 (toll-free) or the official portal.

SriLankan Airlines 24-Hour Cancellation Policy

The 24-hour flight cancellation policy is a fantastic way to save additional costs involved in the cancellation phenomenon. The professional flight carrier strives impeccably to support clients with something extraordinary. Under the respective policy, the airline depicts the following privileges:

  • Travelers can trigger the flight cancellation request within 24 hours after creating the booking.
  • The policy requires you to develop the booking at least 7 or more days before the departure date.
  • Moreover, this facility works for all types of passengers, cabin classes and service portfolios.
  • Travelers become eligible for full refunds under the same policy.