Hong Kong Airlines Name Change/Correction Policy

Hong Kong Airlines Name Change/Correction Policy – You have the opportunity to correct both the name and details on your Hong Kong Airlines flight tickets through their name correction/change policy. This policy was put in place to address passenger concerns in such situations. It follows a set of guidelines that specify the allowed duration for changes, the permissible scope of changes, associated fees, and other relevant factors.

Hong Kong Airlines Name Change/Correction Policy

By adhering to these provisions, you can make adjustments or corrections to personal information on your flight tickets and related documents as needed. For more information on Hong Kong Airlines' policies, please refer to the Air Ticket Policy page. If you need immediate assistance, feel free to reach out to us at +1-877-563-0127 (toll-free).

Introducing Hong Kong Airlines

Hong Kong Airlines, founded in 2006, is a full-service airline deeply connected to Hong Kong. Our commitment to providing outstanding customer experiences reflects our brand promise of representing the true essence of Hong Kong. We are dedicated to showcasing our "Passion for Service" and striving to "Deliver More" by exceeding expectations at every stage of your journey.

Operating solely with Airbus aircraft, Hong Kong Airlines serves approximately 25 destinations throughout the Asia Pacific region. We have established 89 interline agreements and 16 codeshare partnerships with various airlines and ferry service providers, expanding our network and enhancing connectivity for our passengers.

Basic Rules Of Hong Kong Airlines Name Change Or Correction Policy

The options provided below are likely choices for passengers who wish to change their name on this airline; however, please note that this is not an exhaustive list:

  • When making changes to a flight reservation, passengers may be required to provide their married surname instead of their maiden surname.
  • If a passenger is traveling under multiple names, it may be necessary to add additional names, as only the first name would have been provided during the initial reservation. In such cases, the name on the ticket can be modified.
  • If the first and last names on the ticket do not match, they can be corrected or changed.
  • Passengers should carefully review their ticket to identify any other instances where a surname and initial name may need to be modified to ensure all necessary changes are made.
  • It is important to understand that simply correcting the name on the flight ticket is not always possible. If a name change is required, the ticket must be canceled, and a new flight must be booked.

Please note that Hong Kong Airlines does allow minor name corrections. The passenger's name on the booking must match the name on the passport exactly. Name correction is permitted in the following cases: spelling errors, interchanging first and last names, and adjusting the title. To initiate the verification process, you will need to submit a copy of your passport and supporting documents.

Various Methods To Change Your Name On Hong Kong Airlines Flight Tickets

To streamline the name change process for travelers, Hong Kong Airlines offers various methods to modify or correct your name on flight tickets. You have the flexibility to choose from multiple procedures based on your preference and convenience.

Change Your Name On Hong Kong Airlines Flight Tickets Online

The most convenient and enjoyable way to modify your flight tickets is through the comfort of your own home. Online transformation proves to be the optimal and highly recommended method, and we have provided straightforward instructions to simplify the process:

  • Visit the Hong Kong Airlines Airlines website at +1-877-563-0127.
  • Select your country and preferred language, then click "Save."
  • On the homepage, locate and click on "My Booking."
  • Enter your last name and booking reference number, then click "Go" to retrieve your reservation.
  • Your flight information will be displayed on the screen. You can select the desired category, such as seats, meals, dates, or names, to make the necessary changes.
  • Any price difference between the original and modified flights must be paid to the airline.
  • Once payment is received, the changes will be implemented, and you will be contacted by the airline via your provided phone number or email address.

Change Your Name On Hong Kong Airlines Flight Tickets Offline 

During challenging times, opting to make changes to your flight tickets through a phone call can be the most practical choice. Through the Air Ticket Policy, you can connect with knowledgeable problem solvers who can offer valuable guidance. Here are the steps to follow when modifying your ticket through customer service:

  • Dial +1-877-563-0127 to reach Air Ticket Policy customer support (Toll-Free).
  • You will be connected with a customer support representative who will assist you with the ticket changes.
  • Provide the representative with your last name and ticket registration number to access your information.
  • Communicate the specific modifications you would like to make to your ticket, providing comprehensive details to the representative.
  • We will verify your eligibility for the requested changes and make any necessary adjustments. You will be informed about the applicable fee and directed on how to make the payment.
  • Once the modifications have been successfully processed, you will receive an email notification at the email address associated with your reservation.

Change Your Name On Hong Kong Airlines Flight Tickets Via Airport Helpdesk

Hong Kong Airlines values and appreciates all feedback and suggestions. If the previous options are not suitable for your needs, you have the option to make changes to your flight ticket by visiting the ticket office in person. Follow these steps to easily modify your flight using HongKong Airlines' simple change policy:

  • Visit the Hong Kong Airlines ticket counter at the airport.
  • Look for a senior executive who can assist you with the desired change.
  • Discuss your concerns with the executive and provide the necessary information to modify your flight tickets.
  • After reviewing your request, the executive will inform you about your eligibility for the changes.
  • You will be required to purchase a separate ticket for your new flight.
  • Once the changes have been successfully made, you will receive a notification to inform you of the updates.

Charges For Hong KongAirlines Name Correction 

Hong Kong Airlines provides its valued customers with affordable service fees. Additionally, the fee for name changes may vary depending on several factors, including the ticket type, destination airport, service class, and the timing of the request, among others. Here are the details regarding name changes:

  • Before ticket issuance: It is not allowed to make name changes before the tickets are issued. In case of any name, correction is needed for the same person, a new and separate booking will be required.
  • After ticket issuance: Once the tickets are issued, name corrections are permitted. If you need to make changes for the same person, please get in touch with our call center. A change fee of HKD 350 will be applied for minor name corrections on a per-customer per-booking basis.
Take Away

Hong Kong Airlines has established itself as a well-regarded airline that offers affordable, reliable, and convenient air travel to destinations worldwide. With a strong commitment to customer service and ongoing expansion efforts, the airline is dedicated to providing high-quality service to travelers for many years to come.

If you notice a misspelling of your name on your travel ticket, it is advisable to contact the airline or its customer service system promptly to correct the error. The name on your ticket must match the name on your passport; otherwise, you may be denied boarding.

Typically, minor name changes can be made without significantly increasing the cost for the traveler. However, the specific policies of the airline regarding name changes will ultimately determine this. For further information on travel documentation requirements and whether a passport is necessary for your flight, please visit our website. If you require immediate assistance, please feel free to call us at +1-877-563-0127 (toll-free).